Welcome to Channel S, operated by Sunshine Television Ltd. We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information across our website (channels.com.bd) and our official mobile applications.
1. Information We Collect
We collect information to provide a better experience across all our platforms:
Personal Information: When you register, subscribe, or contact us, we may collect your name, email address, phone number, and profile picture.
Automatic Data (Log Files): Our servers automatically record your IP address, browser type, device model, operating system, and the pages you visit.
Mobile App Specific Data:
Device Permissions: Our app may request access to your Calendar (to set program reminders), Notifications (for breaking news alerts), and Storage (to save offline content).
Usage Patterns: We track how you interact with our UHD and AI-driven features to improve broadcast quality.
2. How We Use Your Information
Channel S uses your data for the following:
To deliver 24/7 live streaming and news updates.
To personalize content recommendations using our AI integration.
To monitor and analyze app performance and fix technical bugs.
To communicate with you regarding your account or viewer inquiries.
3. Data Safety & Disclosure
We do not sell your personal data to third parties. We may share information only in these circumstances:
Service Providers: With trusted partners who assist in hosting, analytics, and app maintenance.
Legal Requirements: If required by Bangladesh law or to protect our legal rights.
Business Transfers: In the event of a merger or acquisition by Sunshine Television Ltd.
4. Cookies and Tracking
We use cookies on our website and similar tracking technologies in our apps to remember your preferences (like volume settings or "Dark Mode") and to analyze web traffic. You can manage cookie settings through your browser or device settings.
5. Your Rights and Choices
Access & Correction: You may request to view or update the personal information we hold about you.
App Permissions: You can revoke app permissions (Camera, Location, etc.) at any time through your Android/iOS system settings.
Account Deletion: You may request the deletion of your account and associated data by contacting our support team.
6. Security
We implement industry-standard security measures, including encryption and secure servers, to protect your data. However, please note that no method of transmission over the internet is 100% secure.
7. Childrenâs Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we discover such data has been collected, we will delete it immediately.
8. Changes to This Policy
Sunshine Television Ltd. reserves the right to update this policy. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
